Frequently Asked Questions
Everything you need to know about our Sterling Silver collection and services.
Is your jewelry made of authentic 925 sterling silver?
Yes, all our pieces are crafted from genuine 925 sterling silver, which consists of 92.5% pure silver and 7.5% copper for added durability. Each item is stamped with the '925' hallmark as a guarantee of quality.
Will my jewelry tarnish over time?
Sterling silver naturally reacts with moisture and air, which can lead to tarnishing. However, we apply a rhodium plating to many of our pieces to prevent oxidation. To maintain shine, we recommend storing your jewelry in a cool, dry place and using a soft polishing cloth.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original, unworn condition for a full refund or exchange.
Are your products hypoallergenic?
Our sterling silver is nickel-free and lead-free, making it a safe choice for individuals with sensitive skin or metal allergies.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.