Returns & Exchanges Policy
We want you to love your Sterling Silver Jewelry; if you are not completely satisfied, we offer a 30-day return policy for all items in their original condition. Please ensure all tags and original packaging remain intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online portal with your order number and email address to select the silver pieces you wish to return.
- 2.Package Your Jewelry
Carefully place the items in their original jewelry box and secure them within a padded shipping envelope to prevent damage.
- 3.Ship the Item
Affix the prepaid shipping label provided in your email and drop the package off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the silver for wear, your refund will be processed to your original payment method within 5-7 business days.
